Exchange Your
Watch in Dubai
Trade the watch you own against the one you want. Our watch exchange service values your current piece against the live market and puts that value straight towards your next watch, so the only money that changes hands is the difference. Valuations are free, exchanges run in person at our Al Quoz showroom or entirely online, and most complete within a few days to a week.
How a part exchange works
Tell us both watches. The piece you are trading and the piece you want, with reference numbers where you have them.
Receive both figures. We value your trade-in and confirm the price of the watch you are moving to, so you see the difference clearly before committing.
Complete the exchange. Bring both parts to Al Quoz, or handle it remotely with insured collection and delivery.
Settle the balance. Pay the difference and the new watch is yours, carrying a 12-month warranty.
Upgrading your watch collection
Fair and transparent trade-in values
Access to more exclusive watches
Start your exchange
How your trade-in is valued
Brand, model, reference and condition set the figure, measured against what that reference is currently trading at rather than against a fixed list. Box, papers and service history all raise it.
Trade-in values are fair and transparent, and our team will explain how the figure for your watch has been reached.
What you can exchange for
Anything in stock, plus anything we can source. If the piece you want is not in the collection, our sourcing team draws on a network of more than 150 verified sellers worldwide, and the trade-in value still applies against it.
START your exchange
Exchange or sell outright?
Exchange
Suits you if you already know which watch you want next. Your money stays in a watch rather than passing through your account, and the transaction completes in one step.
Selling outright
Suits you if you want the cash, or if you are undecided about the replacement. Payment is released the same day the watch is approved.
Both start with the same free valuation, and you can switch between them at any point before completing.
Frequently Asked Questions
exchange your watch with The Chrono Group
How does watch part exchange work in Dubai?
You trade your current watch against a piece from our collection. We value your watch on brand, model, reference and condition, apply that value to the purchase, and you pay only the difference. Exchanges run in person in Al Quoz or online, and usually complete within a few days to a week.
Which watches do you accept in part exchange?
Rolex, Patek Philippe, Audemars Piguet, Cartier, Richard Mille, Tudor, Breitling, Omega and TAG Heuer, alongside other established houses. Send the details and we will confirm before you travel.
Do I need the box and papers to exchange a watch?
No. A full set improves the trade-in figure, and watches are regularly accepted without one.
How long does an exchange take?
Typically a few days to a week, depending on how quickly both parties confirm and whether the watch you want is in stock.
Can I exchange for a watch you do not currently hold?
Yes. Our sourcing service locates pieces held anywhere on the market, and your trade-in value applies against them in the same way.
Is the watch I receive covered by a warranty?
Yes. Every watch leaving Chrono Group carries a 12-month comprehensive warranty, in addition to any manufacturer cover still running.
Can I part exchange remotely?
Yes. Insured, tracked logistics run in both directions across the UAE, and the exchange can be completed without visiting the showroom.
Buy-Back Guarantee
Please note that our buy-back guarantee is available to all customers who have purchased a watch from us. Regardless of the reason for return, you can sell your watch back to us, and we will provide a valuation based on current market prices. We adhere to all relevant UAE laws and maintain terms and conditions that protect both parties involved.
